Texas Consumer Complaint Process

The PECOS COUNTY STATE BANK is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against the PECOS COUNTY STATE BANK should contact the Texas Department of Banking.

The PECOS COUNTY STATE BANK also engages in the business of selling checks as an agent for AMERICAN EXPRESS TRAVELERS CHEQUES, which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking.

Any consumer wishing to file a complaint against PECOS COUNTY STATE BANK or AMERICAN EXPRESS TRAVELERS CHEQUES concerning sales of checks activities should contact the Texas Department of Banking through one of the means indicated below:

In person or U.S. Mail:  2601 North Lamar Boulevard, Suite 300 , Austin , Texas 78705-4294

Telephone No:  877/276/5554

Fax No:  512/475-1313

E-mail:  consumer.complaints@banking.state.tx.us

Website:  www.banking.state.tx.us